Mobility Scooters
Power Chairs
Wheel Chairs
Repairs & Service
Why we are the company of choice
We area a family run Mobility Company based in Glasgow and Edinburgh suppliers of Power Scooters, Power Chairs, Mobility Accessories, Mobility Service & Repairs. At Scottish Mobility Specialists we are uniquely positioned to offer a bespoke service only available to customers in the central belt of Scotland and surrounding areas.
Our goal is simple… “to offer an outstanding customer experience, by combining the personal service you expect to get on the high-street with the benefit of online pricing.”
Our small family owned and run company benefits from many years’ of experience in Mobility Sales, Service and repairs. We provide a completely independent and bespoke service ensuring you are partnered with the most suitable products. For the complete package our after sales service can also ensure your mobility equipment remains in tip top condition.
When you buy from us, from initial call to accompanied delivery, you can be assured that you are dealing with a company who value your business and will help make sure the product you purchase is the right one for you.
- Your purchase will be delivered to us where we will unpack, assemble and pre-delivery inspect.
- Once we are happy, we will arrange for a member of our team to deliver your purchase to your home, where we will carry out a full demonstration to ensure you are confident in using your new purchase.
- Our Service Centre engineer will carry out the first service free of charge within the first 12 months before your warranty expires.
All prices are transparent with no hidden extras which is why we are so confident with our PRICE MATCH GUARANTEE. We also provide full range of mobility accessories to help you make the most of your new pride and joy!
Please feel free to contact us if you have any questions about any of our mobility products and we will be more than happy to help.
Scottish Mobility Company
A high street service at online prices.
Here are just a few services that make us uniquely different...
Exclusive Sales & Service Experience
We are on hand to answer all and any questions regarding your mobility needs. If you’re not delighted with your new Scooter or Power-Chair, then neither are we. Calls are to a normal landline.
Todays Typical “OnLine” Experience
You do all the homework online & hope you get it right! Calls are often charged at a premium rate (0870).
Exclusive Delivery & Assembly
Your Scooter, Power-Chair or Wheel-Chair is delivered to us, assembled by our own technicians & then delivered to you FOC. We always carry out a full and comprehensive demonstration of how to use your new product.
Todays Typical “OnLine” Experience
Box arrives on a pallet which, if you are in a flat or home with limited access, cannot be fitted through normal size doors.You need to unpack, DIY assemble (any damage is down to you) and test. Any issues need to be raised with supplier and, if necessary, damaged parts returned to supplier and you fit replacement part.
Our Exclusive Warranty service
Call our Customer Service Team. We will arrange an onsite repair where possible or, if required, uplift, repair and return as quickly as possible. If a loan is available, we can arrange that too.
Todays Typical “OnLine” Experience
Once you report the faults to the supplier, they decide if a replacement part can be posted out (you arrange fitting at your cost), or if they want the product returned (again at your cost, often referred to as “return to base” warranty – typically around £60 to £80). If a return you are responsible for repackaging (assuming you kept the packaging). Many online retailers only offer parts warranty leaving you liable for any labour costs. Alternatively you can arrange a local repair; however you will almost always be liable for the labour cost.
Scottish Mobility Specialists – Exclusive Service
Your 1st service is FREE OF CHARGE to all of our Scottish based customers, so you can rest assured that any warranty issues developing are picked up BEFORE it is too late.
Todays Typical “OnLine” Experience
1st service is chargeable (typically £90/120). You arrange to return the product to the supplier (again at your cost).
Scottish Mobility Specialists – Exclusive Service
We do not charge for collection & return. As we unpacked & assembled it, you don’t need to repack it either!
Todays Typical “OnLine” Experience
You need to arrange a courier to return the item back to the supplier at YOUR cost. You must ensure that the product is packaged as new or they may refuse the return and send it back to you again! You will nearly always be charged a “handling/admin” fee.
We love to hear your feed back
“Very Fast Delivery”
Amazing service as usual, your customer service, prompt and attentive communication really makes you company stand out not to mention the very fast delivery, thank you
Mr T Rose. Prestwick
“Fantastic Experience”
An online company with a real shop feel, fantastic experience and communication was second to none, I will definitely use you again … thank you so much.
Mrs P Duncher. Paisley
“Excellent Service”
We have used several Mobility Companies in the past but never a company who does exactly what they promise. Excellent service. My new chair is exactly what I needed
Mr N Torbrit
“Value for money”
I had spent many weeks looking online, although not the cheapest your company did all the hard work for me, the product was fully assembled and ready to go. Amazing!
Mr S Jordan